Services

Portfolio

services_portfolio

Group Purchasing Portfolio

Innovatix Business & Industry has an extensive portfolio of contracts for products, supplies, and services to lower your cost of doing business and create a more streamlined, efficient supply chain.

We understand that your operational needs are unique to your business—that’s why our portfolio of nearly 2,000 contracts covers a wide range of categories.

Sample Savings

  • Save up to 73% on U.S. and international FedEx shipping charges
  • Save up to 20 % on food services and equipment
  • Save up to 15%–20% on office supplies
  • Save up to 17% on IT/Telecommunications
  • And more!

CONTRACT CATEGORIES

  • Advertising Services
  • Cleaning Chemicals
  • Disaster & Emergency Preparedness
  • Elevator, Escalator & Related Products
  • Facilities Management
  • Finance
  • Flooring Products & Services
  • Food
  • Freight (inbound/outbound)
  • Furniture
  • Hardware/Software
  • Human Resources & Talent Management
  • Information Technology
  • Janitorial/Sanitation
  • Marketing
  • Maintenance, Repair & Operations (MRO)
  • Office Supplies
  • Payment Solutions
  • Printers/Copiers/Fax
  • Shipping
  • Telecom
  • Translation & Interpretation
  • Vehicles

Start saving today:
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Hands-on Help

CUSTOMER CARE

Innovatix Business & Industry provides multi-tiered customer service to ensure that we’re responding to the needs of our members. Our Customer Care Department conducts business reviews, assesses ongoing member purchase history, identifies and proactively alerts members to new saving opportunities, and responds to member requests. Our services include:

Customer Care Team

  • Ensures that members are accessing our full contract portfolio
  • Works with our contracts team and supplier partners to confirm eligibility and contract attachment
  • Alerts members to contract updates and changes

Dedicated Field Representatives

  • Help members identify maximum savings and reimbursement opportunities based on business needs
  • Conduct quarterly business reviews to evaluate savings achieved through the Innovatix portfolio
  • Serve as account managers who personally respond to all member requests

ANALYTICS AND AUDITING

Innovatix offers all new members a complimentary analysis of their purchasing history and trends to identify areas of potential savings. We continue to provide this high level of service through quarterly business reviews that evaluate savings achieved through the Innovatix portfolio and identify new opportunities for savings based on our members’ specific business needs.

As part of our ongoing commitment to providing the highest level of customer service, Innovatix maintains a dedicated Auditing Department that tracks pricing accuracy, contract compliance, and vendor eligibility. Our monthly audits ensure that members are receiving appropriate (or attached) pricing and will initiate a resolution process if necessary. Our audits have resulted in additional savings for members ranging from as little as $.01 to as much as $10,000.

We also manage vendor RFP processes to ensure that contract awards are bid appropriately and vetted with the utmost integrity and transparency. Finally, we provide every member with an itemized annual report that details its spending through our program and the associated fees that we earned from suppliers.

Employee Discount Program

Employee perks are fundamental for motivating and rewarding employees and powering business performance. To that end, Innovatix offers its Business & Industry members our turnkey Employee Discount Program (EDP)—at no cost or hassle to your business!

The Innovatix EDP offers employees of Innovatix members access to the same type of savings available to our member businesses. You can use the Innovatix EDP to offer employees discounts on their personal purchases of

  • cellular voice & data services
  • electronics
  • office supplies
  • home furnishings
  • pest elimination services
  • and much more!

Signing up is easy!

We have a full-time team dedicated to guiding your employees through the process and we can work with your human resources team to introduce the program. Contact an EDP Coordinator today or call us at (888) 258-3273.